システムからhotmailにメールを送ったら以下のエラーメールが返ってきて
メールが送れなかったので対処した方法をメモします。
This is the mail system at host ***.***.***.
I’m sorry to have to inform you that your message could not
be delivered to one or more recipients. It’s attached below.For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.The mail system
<*********@hotmail.co.jp>: host mx2.hotmail.com[***.***.***.***] said: 550
SC-001 (SNT004-MC1F36) Unfortunately, messages from xxx.xxx.xxx.xxx weren’t
sent. Please contact your Internet service provider since part of their
network is on our block list. You can also refer your provider to
http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL
FROM command)
※ipやドメインやメアドは伏せています。
調べてみると以下の記事を発見。
hotmailやoutlook.comでSC-001と言われメールが送れない時の対応
記事の通り以下のフォームから申請をしてみる。
https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&ccsid=635660384219463241
日本語の申請フォーム↓もあるけど、訳が間違っているので注意
https://support.microsoft.com/ja-jp/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=ja-JP&ccsid=636240290629022258
※例）二番目の質問の日本語が間違っているので注意。
What domain are you sending to? ⇒ どのドメインから送信していますか? ×
What domain are you sending to? ⇒ どのドメインに送信していますか? ○
申請をすると、受付完了メールが届き、その30分後位に以下の文面のメールを受信。
Dear ××××××
We have completed reviewing the IP(s) you submitted. The following
table contains the results of our investigation.Conditionally mitigated
xxx.xxx.xxx.xxx
Our investigation has determined that the above IP(s) qualify for
conditional mitigation. These IP(s) have been unblocked, but may be
subject to low daily email limits until they have established a good
reputation.Please note that mitigating this issue does not guarantee that your
email will be delivered to a user’s inbox.Ongoing complaints from users will result in removal of the mitigation.
Mitigation may take 24 – 48 hours to replicate completely throughout
our system.If you feel your issue is not yet resolved, please reply to this email
and one of our support team members will contact you for further
investigation.
一応24 – 48時間で緩和してくれるみたいです。
Microsoft系のメールアドレスはブロックされるケースが多くて困ります。。。
■その他参考サイト
hotmailやoutlook.comでSC-001と言われメールが送れない時の対応